Privacy Policy

1. Introduction

GeoArk AI ("we," "our," or "us") operates geoark.ai and provides Generative Engine Optimization (GEO) and AI Engine Optimization (AEO) services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, password (hashed), and profile details when you create an account.
• Usage data: How you interact with our platform, including brands, prompts, and visibility data you track.
• Payment information: Processed securely by Stripe. We do not store full credit card numbers.
• Marketing attribution: UTM parameters and similar data from advertising campaigns when you arrive from ads (e.g., Google Ads).
• Cookies and similar technologies: Session cookies, analytics cookies (e.g., Google Analytics), and preferences to improve your experience.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our GEO and AEO platform
• Process transactions and manage your subscription
• Send service-related communications and support
• Analyze usage patterns and improve our product
• Measure the effectiveness of our marketing (e.g., conversion tracking)
• Comply with legal obligations and protect our rights

4. Data Sharing

We may share your information with:

• Service providers: Stripe (payments), hosting providers, and analytics services (e.g., Google Analytics, Google Ads) under data processing agreements.
• Legal requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. We use Google Analytics and Google Ads to measure traffic and conversions. You can control cookies through your browser settings and opt out of Google Analytics via Google's opt-out tool.

6. Data Security

We use industry-standard security measures, including encryption (TLS/HTTPS), secure password hashing, and access controls. Payment data is handled by Stripe, which is PCI DSS compliant.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, regulatory, or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict processing. Contact us at support@geoark.ai to exercise these rights. EU/EEA residents may also lodge a complaint with a data protection authority.

9. International Transfers

Your data may be processed in countries other than your own. We use appropriate safeguards (e.g., standard contractual clauses) for transfers outside the EEA.

10. Children

Our services are not intended for users under 16. We do not knowingly collect data from children.

11. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact

For questions about this Privacy Policy or our data practices, contact us at support@geoark.ai.